Blue Oak Cleaning Terms & Messaging Terms V1

Effective September 20, 2026 | Website / SMS terms

These website and messaging terms apply to use of Blue Oak Cleaning’s website, online forms, and optional text-message communications. Cleaning services themselves are governed by the applicable Blue Oak quote, Residential Service Agreement & Terms, Commercial Service Agreement, accepted scope, and any written changes.

1. Website Use

Website information is provided for general information and quote-request purposes. Service availability, scope, timing, and pricing are not final until Blue Oak confirms them in writing. Do not use the website or forms to submit emergency requests, raw payment-card data, passwords, alarm codes, or other highly sensitive information unless Blue Oak specifically provides a secure method for that information.

2. Quote Requests

Submitting a form does not create a service contract, guarantee availability, or lock a price. Blue Oak may request additional information, photos, a walkthrough, or clarification before issuing or confirming a quote.

3. Optional SMS Communications

If you separately opt in to Blue Oak text messages, you may receive the categories of messages described beside the consent choice, such as quote follow-up, scheduling, appointment reminders, arrival/service updates, payment or customer-service messages, and—only if separately authorized—marketing or promotional messages.

Message frequency varies based on your inquiries, appointments, account activity, and any marketing consent. Message and data rates may apply. Consent to marketing texts is not a condition of purchasing Blue Oak services.

You may cancel Blue Oak SMS messages at any time by replying STOP. Blue Oak may send a confirmation of the opt-out, after which messages covered by that opt-out stop. To rejoin later, complete a new valid opt-in. For help, reply HELP or contact Blue Oak at 225-262-9261 or [email protected]. Wireless carriers are not responsible for delayed or undelivered messages.

4. Separate Consent Choices

Where Blue Oak collects both promotional and non-promotional SMS consent, the choices should be presented separately and should never be preselected. A person should be able to submit a quote/contact form without being forced to consent to marketing messages.

5. Privacy

Blue Oak handles personal information under the Blue Oak Website Privacy Policy. The live Terms page must include a direct public link to the Privacy Policy, and every page/form used as an SMS opt-in source must visibly link to both the Privacy Policy and these Terms.

6. Service Communications

Customers are responsible for providing accurate contact information and promptly notifying Blue Oak of changes that could affect access, scheduling, pets, safety, or service delivery. Blue Oak may use call, text, or email channels consistent with customer preferences, consent, the service relationship, and applicable requirements.

7. No Emergency Service

Blue Oak is not an emergency-response service. For fire, gas, medical, criminal, chemical-spill, or other emergencies, contact the appropriate emergency authority or qualified provider.

8. Intellectual Property

Blue Oak’s brand assets, original website copy, checklists, documents, photos, and other original materials may not be copied or used commercially without permission except as permitted by law.

9. Changes

Blue Oak may update these terms as its website, messaging practices, or legal requirements change. The version posted on the website controls prospectively.

10. Contact

Blue Oak Cleaning

Greater Baton Rouge, Louisiana

Phone: 225-262-9261

Email: [email protected]